SUPPORT
What you sendbecomes the next update.
Bug reports, feature requests, questions about pricing, and press inquiries all land here. Yank is still in development, so what you send feeds directly into what gets built.
01
What is it about?
Pick a topic and the checklist and the draft below change to match.
Bug reports
Something does not work, crashes, or will not paste. Steps to reproduce help a lot.
Details that speed things up
- Your macOS version (Apple menu > About This Mac)
- Your Yank version (shown at the bottom of Settings)
- What you did and what happened — steps to reproduce if you have them
- The app you were pasting into (Chrome, Notes, Slack, …)
- A screenshot or screen recording, if you have one
Feature requests
What you want it to do, or what felt awkward. This shapes the order of post-launch updates.
What to send
- The feature you want, or the interaction you would change
- When it would help you
- How you get by today
Pricing & purchases
Questions about the price or the free tier. Purchases themselves are handled by Apple (see below).
What to send
- Your plan (Free, Monthly or Lifetime)
- The price or screen you saw (a screenshot helps)
- Refund requests go to Apple support (below)
Press & everything else
Coverage, review copies, and anything that does not fit above.
What to send
- Publication and your role
- When you plan to publish
- Whether you need a review code
02
Write the draft, then copy it
A draft matched to your topic. Fill in the blanks, copy it, and paste it into the message field of the form.
Fill in the blanks here before you copy — or pull something in from Yank with ⌘⇧V.
03
Send it through the form
The form is a Google Form. Opening it in a new tab sends to the same place.
Before you write
We read everything, but we cannot promise a reply to every message.
Purchases and refunds for Mac App Store apps are handled by Apple. To request a refund, use Apple's support at reportaproblem.apple.com.
Request a refund from Apple ↗See our privacy policy for how we handle the information you send.
Privacy policy →